Term-of-service

Legal

Terms of Service

Last Updated: January 08, 2026

Welcome to Kobra Labs ("we", "us", "our"). Kobra Labs operates this website and online store through Shopify to provide nutritional, dietary supplement, and consumable products, along with related information and services ("Services").

By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms, please do not use our Services.

Eligibility

By using our Services, you confirm that:

  • You are at least 18 years of age or the age of majority in your jurisdiction
  • You are legally capable of entering into a binding contract
  • Our products are not intended for children

We reserve the right to refuse service to anyone who does not meet these requirements.

Products & Supplements Disclaimer

  • Our products are not intended to diagnose, treat, cure, or prevent any disease
  • Product statements have not been evaluated by the Food Safety and Standards Authority of India (FSSAI) or any medical authority
  • Results may vary from person to person
  • Always consult a qualified healthcare professional before use if you are pregnant, nursing, under medication, or have a medical condition

⚠️ Important: Consumption of products is at the customer's sole discretion and risk.

Orders & Payments

  • All prices are subject to change without prior notice
  • Payments are processed securely through Shopify and its authorized payment partners
  • We reserve the right to cancel or refuse orders due to pricing errors, stock unavailability, suspected fraud, or policy violations
  • Orders cannot be modified once confirmed or processed

Shipping & Delivery

  • Delivery timelines provided are estimates only
  • Delays caused by courier partners, logistics issues, customs, or force majeure events are beyond our control
  • Risk of loss and ownership of products passes to you upon successful delivery

For more details, please refer to our Shipping Policy.

Returns & Refunds

Returns, replacements, and refunds are governed strictly by our Return & Refund Policy available on the website.

Note: Opened, used, or consumable products are generally non-returnable unless defective or damaged as per policy conditions.

Account Responsibility

  • You are responsible for maintaining the confidentiality of your account credentials
  • Information provided must be accurate, complete, and updated
  • We reserve the right to suspend or terminate accounts that violate these Terms or applicable laws

Prohibited Uses

You agree not to use the Services for:

  • Any unlawful, fraudulent, or deceptive activities
  • Attempting to breach website security or extract data
  • Copying, reselling, or exploiting website content without authorization
  • Uploading malicious code or harmful software

⚠️ Warning: Violation may result in immediate termination of access.

Intellectual Property

All content on this website, including text, images, logos, graphics, and design, is the property of Kobra Labs or its licensors and is protected under applicable intellectual property laws.

Unauthorized use, reproduction, or distribution is strictly prohibited.

Third-Party Services & Links

Our Services may include links to third-party websites or services. We do not control and are not responsible for their content, policies, or practices.

Use of third-party services is at your own risk.

Limitation of Liability

To the maximum extent permitted by law:

  • Kobra Labs shall not be liable for any indirect, incidental, or consequential damages
  • Our total liability, in any case, shall not exceed the amount paid by you for the product

Indemnification

You agree to indemnify and hold harmless Kobra Labs, its directors, employees, and partners from any claims, losses, or liabilities arising from:

  • Your use of the Services
  • Violation of these Terms
  • Breach of applicable laws or third-party rights

Termination

We reserve the right to suspend or terminate your access to the Services at any time without prior notice if you violate these Terms or applicable laws.

Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

All disputes shall be subject to the exclusive jurisdiction of courts located in Delhi, India.

Changes to Terms

We may update or modify these Terms at any time. Continued use of the Services after changes constitutes acceptance of the updated Terms.

Contact Information & Grievance Redressal

For questions or concerns regarding these Terms, please contact us.

Grievance Officer: Authorized Representative, Kobra Labs

Response Time: 48 hours acknowledgement and 30 days resolution